Virtous Software Digest - Bornevia

Software Name: Bornevia

Category: Customer Support

Platform: Any

Price: $10 or $20 monthly per user

Who is it for:

- Businesses that offer customer support
- Companies that want to offer better management of the customer support tickets
- Companies that want to analyze the effectiveness of their customer support teams

Stand out features:

- Support ticket management

- User management

- Live chat

- email tracking

- Hashtags for customer support tickets

- Canned responses and Autoresponses

- Metrics and reports

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