Virtous Software Digest - Bornevia
Software Name: Bornevia
Category: Customer Support
Platform: Any
Who is it for:
- Businesses that offer customer support- Companies that want to offer better management of the customer support tickets
- Companies that want to analyze the effectiveness of their customer support teams
Stand out features:
- Support ticket management
- User management
- Live chat
- email tracking
- Hashtags for customer support tickets
- Canned responses and Autoresponses
- Metrics and reports